Bill Pay

Why did I get an error when I entered my bank routing number?

Please confirm your routing number, it is 9 digits long. You can find your routing number at the bottom of one of your checks or on your latest bank Read more

I want to use a different credit card than the one displayed in the payment confirmation screen. How do I change it?

To configure a new credit card, click on "Edit" in the confirmation screen and then enter your credit card details according to the instructions Read more

What information do I need to have to set up a biller account?

If you want to link the account, you will need to have login credentials for the biller. If you do not wish to link the account or if you do not have an Read more

How long will it take for my payment to reach my biller?

The payments take approximately 2 to 4 business days to post. The delivery date will be displayed prior to submitting your payment. Please allow 24-48 Read more

Where can I find my biller account number?

Your account number can be found on your bill statement. If you are unable to locate your account number or do not have a statement present, please Read more

How do I view my payment receipt?

To view the receipt, please log into your Mint Bills account. Your receipt is located in the Bills section, under the grey "Paid" bar. If you Read more

I did not click the "Pay Bill" button, will the payment go through?

No, payments are only processed after you click the "Pay Bill" button. Read more

Where can I see the details of my payment?

You can find the details of your payment on the Payment Receipt email (sent to you immediately after you pay a bill). Be sure to add Updates@Bills.Mint. Read more

Why did my payment fail?

Most payment failures are caused by one of the following reasons: Non-sufficient Funds (NSF): This error occurs when the payment amount is greater Read more

How do I know that my bill has been paid?

The payment receipt, located in the Bills section under the grey "Paid" bar, includes the Estimated Delivery Date of the payment, as well as the Read more

Can I make a partial payment or pay an amount that is less than the total amount due?

Yes, you may choose the amount you wish to pay. However, paying less than the total amount due on your statement may cause the payment to be returned by Read more

Where can I find my routing # and bank account #?

You can find your routing number and bank account number at the bottom of one of your checks. Read more

Where can I find my credit/debit card number?

Your credit/debit card number can be found on the front of your card or on your bank statement. Read more

Is there a limit on how much I can pay?

Payment limits are based on an internal set of rules and regulations. We have no access to the limits set since they are regulated by our internal Read more

conEdison accounts duplicated

We are currently aware that conEdison utility bills are being duplicated in MintBills. We are working with our content provider to investigate this issue, Read more

What happened to my "Pay Anyone" feature?

In efforts to deliver the highest quality products and experience, we strongly believe that focusing our resources to core mobile app features will help Read more

I want to use a different bank account than the one displayed in the payment confirmation screen. How do I change it?

To configure a new checking account, click on "Edit" in the confirmation screen and then enter your routing number and bank account number Read more

How do I pay a bill?

To pay your bill, simply click on the blue pay button of the bill you wish to pay. Next, set up or edit (if necessary) the payment method you wish to use. Read more

How can I see my payment status?

You can check the payment status in the payment receipt. The receipt is located in the Bills screen, under the grey "Paid" bar.    Read more

What payment methods are accepted?

You can pay your bills with any US-based bank account or any Visa/MasterCard/Amex/Discover credit or debit card. Read more

What amount do I need to pay my biller?

If you are unsure of the amount you need to pay, please contact your biller. Read more

What is my card security number (CVV)? Where can I find it?

If you are using a VISA, MasterCard, or Discover card the CVV will be the last three numbers on the back of the card. If you are using an American Express Read more